Patient Medical Records

Obtaining Your COVID-19 Test Results

Please do not call the medical records office to find out the results of your COVID-19 test. If you already have your test results, you may ask medical records office to provide a copy. Calling hours to inquire about a copy of your COVID-19 test results are Monday - Friday, 8 am - 2:30 pm. Call 978-683-4000, ext. 2046. 

Adults:

  • Provide your e-mail address during registration to receive portal invitation to set up an account. After your results are published to the portal, you may print a copy.
  • Visit patientportal.lawrencegeneral.org and enter the required information to set up your account.

Children 13-17 Years of Age:

  • Children between 13 and 17 years of age and their parents may not have portal access for the child’s results. Please call the medical records team at 978-683-4000, ext. 2046 to request a hard copy to be mailed to your home or picked up as directed. 

Children UNDER 13 Years of Age:

  • Parents with children under 13 years of age must visit patientportal.lawrencegeneral.org and complete the enrollment request for their child. A proxy form (you can download here) will be sent either electronically or in hard copy depending upon preference and must be completed by the parent/guardian for all children under 13 years of age. Once this is submitted and processed, you may access your child’s portal account to print documentation of results.

Result times vary day-to-day and depend on many factors. Please allow 5 days prior to traveling to receive documentation of results.

Obtaining a Copy of Your Personal Medical Record

All requests for medical information from Lawrence General Hospital are directed to the Health Information Services Department. Requests for records should be made on the “Authorization to Use or Disclose Protected Health Information” form. 

Once you have completed the form, you may mail or personally deliver it to the Health Information Services Department at the address below. Due to privacy concerns, the form cannot be emailed.

Requests will be processed within 5-7 business days of receipt. Please note, there may be a reasonable fee for copying records.

Health Information Services Department
Lawrence General Hospital
1 General Street
Lawrence, MA 01842
Phone: 978-683-4000, ext. 2046 or 2047


Obtaining a Copy of Your Baby’s Birth Certificate

Massachusetts hospitals do not retain legal copies of birth certificates. Requests for legal copies should be directed to:

Lawrence City Clerk
200 Common Street
Lawrence, MA 01840
978-620-3230

Or, click here to obtain a copy from the Lawrence City Clerk's. 


Obtaining Your Baby’s Social Security Number

Please contact the Social Security Administration directly at 1-800-772-1213.