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Quality Improvements at LGH Recognized

Lawrence, MA – Lawrence General Hospital was recently recognized as a top-ranked Community Value Provider by Cleverley + Associates, a leading healthcare financial consulting firm specializing in operational benchmarking and performance enhancement strategies. The Community Value Leadership Awards were released as part of Cleverley + Associates' new publication, State of the Hospital Industry, 2012 Edition.

“Lawrence General is honored to receive the Community Value Five-Star Award, and to be identified again as one of the highest scoring facilities in the country in measures of quality of care and costs. Awards like this serve as validation that Lawrence General's quality scores continue to exceed those of our peer hospitals, while costs and charges associated with that quality care remain lower and more affordable,” states Denise Palumbo, Chief Operating Officer at Lawrence General Hospital. She continues, “As the only remaining not-for-profit community hospital serving the region, Lawrence General remains committed to being a leading provider of quality, affordable health care for the citizens of the Merrimack Valley.”

The State of the Hospital Industry reports selected measures of hospital financial performance and discusses the critical factors that lie behind them. The publication focuses on the US acute-care hospital industry over a three-year time period.

For the ninth year, the 2012 State of the Hospital Industry reports an exclusive measure developed by Cleverley + Associates: the Community Value Index® (CVI). The CVI is a proprietary index created to offer a measure of the value that a hospital provides to its community. The book outlines the data used to calculate the CVI as well as provides a list of the Top 100 and all Five-Star (top quintile) hospitals.

“The topic of hospital value is increasingly being discussed. Issues of pricing and community benefit have been well-publicized but little has been offered to measure the broad scope of value,” adds James Cleverley, co-author. “In response, the Community Value Index® was created to provide an assessment of a hospital’s performance in four areas: financial strength and reinvestment, cost of care, pricing and quality. Fundamentally, the CVI suggests that a hospital provides value to the community when it is financially viable, is appropriately reinvesting back into the facility, maintains a low cost structure, has reasonable charges, and provides high quality care to its patients.”

About Lawrence General Hospital
Lawrence General Hospital was founded in 1875, and is the only private, non-profit community hospital in the Merrimack Valley & Southern New Hampshire regions. Driven by their mission of providing access to high quality, high value medical care for the community, Lawrence General serves nearly 300,000 patients annually, offering acute inpatient and emergency care, as well as the only pediatric inpatient center in the Merrimack Valley. In 2011, Lawrence General Hospital provided over $4 million in community benefits and charity care throughout the Merrimack Valley. Lawrence General Hospital is proud to be clinically affiliated with both Beth Israel Deaconess Medical Center and Floating Hospital
for Children at Tufts Medical Center. For more information on Lawrence General Hospital please visit

About Cleverly + Associates
Cleverley + Associates is a Columbus, Ohio-based healthcare data and consulting services firm specializing in custom data analyses and reporting for healthcare providers, consultants, and vendors. The company's primary focus is to provide healthcare providers with solutions and recommendations that will enhance their financial performance through better pricing decisions; improved coding, capital restructuring, cost and productivity enhancements; and/or investment management changes. For more information, call Cleverley + Associates at 888-779-5663 or visit


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