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Lawrence General Staff Receive Certificate in LEAN Healthcare Training

Lawrence General Hospital congratulates twelve of its staff members as recent graduates of the LEAN Healthcare Certificate program, a comprehensive continuous improvement course for healthcare professionals.

Completing the certificate program for Lawrence General Hospital are Dave Spofford, Surgical Services; Dale Putnam, Central Supply; Steve Geary, Laboratory Services; Kathy Caredeo, Cardiac Care Services; Kim Downer, Emergency Center; Sue Sullivan, Laboratory Services; Kathleen Deschenes, Respiratory Therapy; Ali Scarry, Laboratory Services; Traci Milnes, Surgical Services; Barbara Beardsley, Patient Services; Tim Hanna, Nuclear Medicine; and Deb Ralls, Imaging.

The LEAN in Healthcare Certificate is a comprehensive 8-day course that introduces appropriate best practices to address the challenges facing healthcare professionals every day conducted by GBMP. This learn-by-doing method prepares students to return to their own workplace with the confidence to implement continuous improvement methodologies. The program provides its participants, like those from Lawrence General, with the opportunity to learn the fundamentals of continuous improvement in a classroom setting, and then as teams, apply the principles and tools of continuous improvement in an actual healthcare process.

Developed to provide the healthcare professional with the knowledge and experience needed to effect positive change within their own organizations, this program. Participants will learn the critical step which they can take to assure dramatic, continuing improvements. Holding the program at hospitals like Lawrence General Hospital allows for a combination of classroom and tacit learning (learn-by-doing) to take place.

Lawrence General Hospital was the fourth hospital to host the 8-week certificate program, and over 100 individuals have graduated from the course to date, according to officials at the Massachusetts Hospital Association.

Pictured left to right from Lawrence General Hospital are: Dave Spofford, Director, Surgical Services and past LEAN graduate; Barbara Beardsley; Steve Geary; Kathy Caredeo; Karen Wall; Tim Hanna; Traci Milnes; Deb Ralls, past LEAN graduate; Denise Palumbo, Chief Operating Officer. Seated: Kim Downer; Sue Sullivan; and Kathleen Deschenes.



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