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Lawrence General Team Works as One to Handle Unusually Heavy Patient Volume

November 1, 2015 - We’ve shared, over the course of the year, that our patient volume in 2015 was less than we had projected. In the past few weeks, however, we have had some surges in patient volume that have challenged us in significant ways. Our goal is to keep all patients who can be treated appropriately at Lawrence General close to home for their care. That means fewer transfers out. In mid-October, our patient volume surged, just as we prepared to transition patients to the newly renovated R4 West and to close R4 East to begin renovations there. 

As usual, patient need must drive our actions, and fortunately we have the flexible team to handle the job. The transition to closing R4 East was delayed to keep those beds in service. Nurses from Med/Surg, Telemetry and Critical Care went to the Emergency Center to assist in the care of patients who needed to be admitted. And patients who were ready to be transferred out of Critical Care were moved to make room for newly arriving critical patients. A week later, we experienced a very unusual surge in deliveries on OB, resulting in an increased need for rooms for mother-baby couplets. Several patients were accommodated on other floors to help ease the surge.

“It was a well-orchestrated, efficient handling of patient surge, that proved we can work as one team, across units and disciplines, for the benefit of our patients,” comments Karen O. Moore, RN, interim VP of Patient Care Services and Clinical Operations. 

Thank you to all, who remained flexible and patient-focused as we worked through the increased patient census!

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