Cardiovascular Center Receives Chest Pain Accreditation
“It was a tremendously helpful learning process,” Cardiovascular Center administrator Kathy Caredeo, RN, told Lawrence General’s Leadership Council the week after the survey. The Society of Cardiovascular Care surveyor, Sue Perrier, went over our program with a fine toothed comb. On the list of areas she examined: EMS relationships, integration among the many departments comprising the team that serves cardiac patients, quality indicators, process improvement efforts, staff competencies, among many others areas.
“This is a collaborative process,” she told the team at the morning meeting that opened the survey on January ninth. “We learn from each other. I’m looking for certain hardwired processes, policies, and, of course, outcomes. And I’m here to coach you, to let you know what other centers are doing to improve their care and outcomes, and what you might want to put in place here in Lawrence.”
The survey day was full and instructive and Caredeo and her leadership partner, Dr. Seth Bilazarian, medical director of the Cardiac Cath Lab, had some takeaways for building the best Chest Pain Center.
On February 28, 2015, we were notified that we received full Chest Pain Accreditation with PCI from the Society of Cardiovascular Patient Care. As an Accredited Chest Pain Center, Lawrence General Hospital ensures that patients who arrive at the hospital complaining of chest pain or other symptoms of a heart attack receive the treatment necessary during the critical window of time when the integrity of the heart muscle can be preserved.
- We are not alone in this effort
- Early Heart Attack Care education is of huge value to the community
- In measuring time to treatment performance, the time in observation counts toward the total, making targets harder to reach
- A “chest pain passport” for patients helps them to understand the process and have proper expectations around the path of care
- Discharge planning begins upon admission and should be under discussion from day one
- Quality of care does not end at discharge, it is a continuous process that continues through rehab and primary care follow up
By becoming an Accredited Chest Pain Center, Lawrence General Hospital has enhanced the quality of care for the ACS patient and has demonstrated its commitment to higher standards
Congratulations to the Cardiovascular Center on this tremendous achievement!